All children 16yrs and younger, and DVA Gold Card Holders are bulk billed by all doctors. Some of our doctors bulk bill over 65yrs olds. (Please make sure you only see these doctors if you wish to be bulk billed.) We also offer a range of health care checks that are bulk billed including 45 -49 yr old health check. Yearly 75 and over Health Check and also Care Plans for those who suffer from a Chronic Disease or Condition that qualifies you to receive some Allied Health visits that will have a medicare refund attached to the service. All other services attract a fee. We offer to process your medicare claim on site using out EFTPOS machine or online lodging. All consultations at Sunstate Family Practice incur the same out of pocket expense.

Do you have male and female doctors?

Yes we have 3 full time male doctors & 3 full time female doctors and well as 2 part-time female doctors.

Do you offer skin checks?

Yes we perform thousands of skin checks every year! Yearly skin checks are essential as Queensland has one of the highest skin cancer rates in the world! Sunstate family practice uses the latest dermatology technology, which allows the doctors to see, store and compare images of any moles or lesions at high resolution and magnification over time. Total Body Photography IS COMING to Sunstate Family Practice in March 2020! The latest dermatology technology uses AI (artificial intelligence) to improve diagnostic accuracy. Ask our reception staff for more information.

Do your doctors do phone consultations?

Our Doctors only accept telephone calls in the event of a medical emergency. For non-urgent matters, you may leave a message with reception and we will respond as soon as possible. Our Practice Nurse may triage your call. All advice is best discussed in person with the Doctor during a consultation.

How do you protect my privacy?

We value your privacy and rights and have safeguards to ensure that your medical record is only accessible to authorised staff. We abide by the 13 Australian National Privacy Principles. A copy of our privacy policy is available at reception and here. The National Privacy Commissioner is able to receive complaints concerning privacy issues on 1300 363 992 or oaic.gov.au/privacy/privacy-complaints.

How do I receive my results?

An appointment should be made to discuss results unless your doctor has directed you otherwise.

What are the practice fees?

Sunstate Family Practice is a private billing practice but our Tyro facility enables your Medicare rebate to be immediately processed. Fees are determined by the length of consultation and procedure performed however the gap on consultations is the same even if a longer appointment is required. Children Under 16 years and DVA gold card holders are bulk billed. Some doctors also bulk bill patients Over 65 years. Our Current Schedule of Fees is based on the AMA fee structure and is available at reception and here.

Can I request a script or referral without a consultation?

It is best practice for us to see you both for ongoing referral and repeat scripts. A collect service is available in some circumstances provided the medication has been previously prescribed in an appropriate timeframe and if the referral is to the same provider for the same condition and the request is within an appropriate timeframe. A $22 fee applies for this service.

Am I able to see a doctor of my choice?

Yes, we will ask who your usual doctor is when you book an appointment. We have increased the number of appointments available with the doctor of your choice on the day. Book in advance for routine matters and chronic disease management to find a day and time that is convenient for you. For unwell matters, please phone the surgery to be triaged on the day if there is no appointment availability online. On occasions, your usual doctor may be unavailable, and depending on the urgency of the matter, you may be offered an appointment with an alternative doctor.

Careers | Join Sunstate Family Practice, Victoria Point

REGISTERED NURSE

About the business and the role

About Us

Sunstate was established in 2009 and, since then has grown to a thriving General Practice with 9 GPs. We are a registrar training practice committed to providing a comprehensive, proactive, high-quality health service using a systematic approach to chronic disease management and preventative health care.

Job tasks and responsibilities

Treatment room + CDM Nurse

We require a dynamic nurse to join our dedicated nursing team to perform all aspects of General Practice including but not limited to:

Sterilisation and infection control
Cold Chain management
HotDoc Recall and Reminders
Care Plans
Health Assessments
Chronic Disease Management
Patient Education & Health Promotion
Ear syringing
ECG & ABI Doppler
NIP and Travel vaccinations
Venesection
Dressings
Registrar training
Promotion of Sunstate Services
Compliance 5th Edition RACGP Standards
Compliance Sunstate Policy and Procedures

Skills and experience

The successful candidate will possess well-developed communication skills and a caring, calm and highly organised approach. Familiarity and understanding of CDM and preventative health MBS items, and experience performing high-quality care plans and health assessments is highly regarded but not essential. This position would also suit a new graduate who is interested in specialising in general practice. Reporting to the Nurse Team Leader, this role entails working both autonomously and as part of a collaborative team of doctors, nurses and administration staff.

Advantageous

Experience using Cubiko, Hotdoc, Best Practice, Microsoft Office Suite
Involvement in CDM programs, Continuing Quality Improvement activities, CDM Clinics

Job benefits and perks

SUNSTATE CULTURE

We pride ourselves on upholding our reputation as an Employer of Choice. In your role, you will be supported by the practice owners, practice manager, doctors, allied health, reception staff and Nurse Team Leader. CPD activities are arranged in-house for your convenience. Regular clinical and team meetings are scheduled to optimise workflow and ensure a collaborative approach is applied to all improvement activities in order to achieve the best possible outcomes for our patients. Opportunities will be regularly provided to discuss any workplace matters including job satisfaction. Management's 'open door' policy encourages a healthy and positive team culture by giving everyone a voice.

Signature Behaviours

Patient Centred
Empathetic
Inclusive
Gratitude
Great attitude
Team work
Respect
Solution oriented

Terms are negotiable for the successful applicant. Approx 20 hours per week (3-4 days) to start + extra hours to cover nurse team leave available. Above award pay rate commensurate with skills, qualifications and experience.

This role would suit a practice nurse who is ready to step up into a more diverse and rewarding role or a new graduate keen to learn all things General Practice. This is a unique opportunity to grow and learn in a very supportive environment.

Apply in writing to Melinda Mackie (Practice Manager):

Email: manager@sunstatefamilypractice.com.au
Phone: 07 3207 7744

VR GP Position – Full time/Part time

Sunstate Family Practice & Skin Cancer Clinic is a well-established, busy, innovative, private billing GP owned practice, located at Victoria Point, opposite the YMCA.

We are committed to nurturing a friendly, relaxed & professional team culture.

Our GP practice owner, Dr Andrew Ganter, is an experienced GP Registrar Supervisor so this position would suit an early career GP seeking a supportive continuous learning environment OR an experienced GP interested in being involved in Registrar Supervision.

Sunstate GP’s are very well supported by a collaborative team including their peers, an experienced Practice Manager and their highly effective reception and nursing teams.

Our team delivers a non-corporate, high quality care model of service provision, with a traditional family practice approach, incorporating all the innovative technology currently available on the market to maximise performance and income for doctors and staff.

Established systems for chronic disease management utilise a spacious well-equipped treatment room, and Care Plan Nurse room, to help make your day run smoothly.

A full private paying patient base is immediately available for at least one or two doctors, working full or part time.

Phone Melinda Mackie 3207 7744 or 0402 468 442 or email manager@sunstatefamilypractice.com.au